Frequently asked questions
Welcome to the FAQ section of our site. Here we have collected the answers to the most frequently asked questions from our users. Our goal is to provide you with clear and precise information to help you better understand our services and quickly resolve any problems you may have.
TroClub is a sustainable fashion exchange platform that allows its members to refresh their wardrobe
without buying new clothes. Use our virtual currency, TroCoins, to exchange clothes in our TrocHouse or
via the app.
Signing up for TroClub requires an invitation from an existing member. Once invited, you can register by
downloading our app and following the registration instructions.
You obtain TroCoins by depositing your clothes at TrocHouse or using our app. Our algorithm evaluates
your clothes and assigns you a value in TroCoins, which you can then use to "buy" new clothes on the
platform.
If you encounter technical issues or need assistance, you can contact our technical support via email at
contact@troclub.com